Terms of Service

By accessing or using FlexCoach (“Flex Coach,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the platform.

You represent that you are at least 18 years of age or the age of majority in your jurisdiction. If you are using FlexCoach on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

These Terms apply to all users of the platform, including fitness coaches, their clients, and any other visitors.

FlexCoach is an all-in-one platform for fitness coaches that provides tools to manage clients, schedules, workout plans, nutrition plans, chat communication, progress tracking, and more. The platform includes:

• Client management and progress tracking across multiple dimensions (workout, nutrition, body metrics, transformations).
• Google Calendar integration for scheduling coaching sessions and managing availability.
• Automated Google Meet link generation for virtual coaching sessions.
• AI-powered workout and nutrition plan generation based on client profiles and goals.
• Secure in-app messaging between coaches and clients.
• Subscription and package management for coach-client billing.

We reserve the right to modify, suspend, or discontinue any aspect of the platform at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of the service.

To use FlexCoach, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to:

• Immediately notify us of any unauthorized use of your account or any other breach of security.
• Ensure you log out of your account at the end of each session when using shared devices.
• Accept full responsibility for any actions taken under your account credentials.

FlexCoach will not be liable for any loss or damage arising from your failure to comply with these security obligations.

FlexCoach integrates with Google Calendar to manage your coaching schedule. By connecting your Google account to FlexCoach, you acknowledge and agree that FlexCoach will:

• Store encrypted Google OAuth credentials. Your OAuth tokens are encrypted at rest and used solely to access your Google Calendar on your behalf for the purposes of managing coaching sessions.
• Create a secondary calendar. FlexCoach may create a dedicated calendar within your Google account to organize coaching events separately from your personal calendar.
• Create and remove availability events. FlexCoach will programmatically create and delete calendar events to reflect your availability and scheduled sessions.
• Generate Google Meet links. Virtual session bookings will automatically include a Google Meet conference link.

You may revoke FlexCoach’s access to your Google account at any time through your Google Account permissions. Revoking access will disable calendar features, and FlexCoach is not responsible for missed sessions or scheduling conflicts resulting from revoked access.

Your use of Google Calendar and Google Meet remains subject to Google’s own Terms of Service and Privacy Policy.

As a coach, you may upload, input, or transmit content through FlexCoach, including client profiles, workout plans, nutrition plans, progress photos, messages, and other data (“User Content”). You retain ownership of your User Content. By submitting User Content, you grant FlexCoach a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and process your User Content for the purpose of operating, improving, and providing the platform.

You represent and warrant that:

• You have the necessary rights and consents to share all User Content you submit.
• Your User Content does not violate any applicable law or infringe upon the rights of any third party.
• You have obtained appropriate consent from your clients before uploading their personal data, health information, or progress photos to the platform.

FlexCoach reserves the right, but has no obligation, to monitor, flag, or remove User Content that violates these Terms.

FlexCoach uses aggregated and anonymized data from the platform to train and improve artificial intelligence models. By using FlexCoach, you acknowledge and agree that:

• All client data shared with FlexCoach is stored in FlexCoach’s database. Data is encrypted and protected using industry-standard security practices.
• Client data may be used for AI training. Aggregated and anonymized data may be used to train and enhance AI models that power features such as automated workout generation, nutrition recommendations, and client progress insights.
• No personally identifiable client information is used for AI training purposes without first undergoing anonymization.
• FlexCoach does not sell, rent, or license individual client data to third parties.

It is your responsibility as a coach to disclose to your clients that their data may be processed in this manner and to obtain any necessary consents required by applicable privacy laws.

When using FlexCoach, you agree not to:

• Use the platform for any unlawful purpose or in violation of any applicable laws or regulations.
• Upload or transmit any content that is defamatory, obscene, fraudulent, harassing, or otherwise objectionable.
• Impersonate any person or entity, or misrepresent your affiliation with a person or entity.
• Attempt to gain unauthorized access to any part of the platform, the server on which the platform is hosted, or any other server, computer, or database connected to the platform.
• Use any automated means (bots, scrapers, crawlers) to access or extract data from the platform without our express written permission.
• Interfere with or disrupt the integrity or performance of the platform or the data contained therein.
• Upload or transmit any viruses, malware, or other malicious code.
• Use the platform to provide medical diagnoses or advice beyond your professional scope of practice as a certified fitness coach.

The FlexCoach platform, including its name, logo, design, code, algorithms, and all content created by us, is the exclusive property of FlexCoach and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the platform or its content, except for the limited right to use the platform as expressly set forth herein.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any part of the platform without our prior written consent.

Any feedback, suggestions, or ideas you provide about FlexCoach may be used by us without restriction or compensation to you.

FlexCoach may offer free and paid subscription plans. The features available under each plan are described on our pricing page. By subscribing to a paid plan, you agree to pay all fees associated with that plan.

Subscription fees are billed in advance on a recurring basis (monthly or annually, as selected at the time of purchase). Unless otherwise stated, fees are non-refundable. You may cancel your subscription at any time through your account settings; cancellation will take effect at the end of the current billing period.

We reserve the right to change subscription fees upon reasonable notice. Any fee changes will apply to the next billing period following the notice.

Payments between coaches and their clients are handled independently. FlexCoach is not a party to any financial transactions between coaches and their clients and is not responsible for disputes arising from such transactions.

To the fullest extent permitted by applicable law, FlexCoach, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with:

• Your use or inability to use the platform.
• Any conduct or content of any third party on the platform, including coaches or clients.
• Unauthorized access, use, or alteration of your transmissions or content.
• Any errors or omissions in the platform’s operation or content.

In no event shall FlexCoach’s total liability to you for all claims arising out of or relating to these Terms or the platform exceed the amount paid by you to FlexCoach in the twelve (12) months preceding the event giving rise to the claim, or one hundred dollars ($100) if no payments have been made.

The FlexCoach platform is provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. FlexCoach expressly disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

FlexCoach does not warrant that the platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee the accuracy, completeness, or reliability of any content generated by the platform, including AI-generated workout plans and nutrition recommendations. All such content should be reviewed by a qualified professional before use.

You agree to indemnify, defend, and hold harmless FlexCoach, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

• Your access to or use of the platform.
• Your violation of these Terms.
• Your violation of any third-party rights, including intellectual property or privacy rights.
• Your User Content and any claims made by your clients relating to data you have uploaded.
• Any professional services you provide to clients through or in connection with the platform.

We may terminate or suspend your account and access to the platform at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, third parties, or FlexCoach. Upon termination:

• Your right to use the platform will immediately cease.
• We may delete your account and all associated User Content, subject to our data retention practices as described in our Privacy Policy.
• Provisions of these Terms that by their nature should survive termination (including intellectual property, limitation of liability, disclaimer of warranties, and indemnification) shall survive.

You may terminate your account at any time through your account settings or by contacting us. If you terminate a paid subscription, you will not receive a refund for the remaining portion of the current billing period.

We reserve the right to modify these Terms at any time. When we make material changes, we will provide notice through the platform or via email. Your continued use of FlexCoach after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the platform.

These Terms are effective as of January 1, 2025.

These Terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the platform shall be subject to the exclusive jurisdiction of the courts located in Egypt.

If you have questions or concerns about these Terms of Service, please contact us at:

Email: etcch00@gmail.com

For legal notices, please include “Legal Notice” in the subject line and provide sufficient detail for us to identify and address your concern.